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The story of backupdoc.ai is a compelling case study in how addressing a fundamental problem in healthcare can lead to innovative solutions. The founders’ personal experience, coupled with their professional expertise, provided the impetus for developing an AI-powered platform that directly tackles the issue of diagnostic subjectivity.
Founders’ Journey
Dr. Sanjeet Shankar and Dr. Devanjali Soin’s journey began in 2010 at Bangalore’s Rajiv Gandhi University of Health Sciences, where they shared a passion for healthcare. After gaining global experience, they returned to India, got married in 2015, and co-founded White Dental Healthcare in Ghaziabad.
The Genesis of backupdoc.ai
backupdoc.ai was formally launched in July 2024, but its development began in 2023. Dr. Sanjeet Shankar, a reputed dentist with over 12 years of experience, faced negative feedback despite his full attention and appropriate treatment. This incident forced him to confront the system’s cracks and address the root of the problem.
What is backupdoc.ai
backupdoc.ai is an AI-powered platform that enhances medical diagnostics through precise X-ray analysis. It addresses India’s patient mistrust issue and empowers dentists with confidence and transparency.
Milestones and Achievements
Since its launch, backupdoc.ai has gained over 20 paying clients and processed more than 3,000 X-rays. The platform’s B2B SaaS model is tailored for doctors, ensuring that its insights are fully understood and actionable.
Bootstrapped Success
Defying conventional startup norms, backupdoc.ai has achieved remarkable success as a bootstrapped venture. With a modest ₹40 lakh development cost, it has matched the capabilities of its US-based competitors, who spent 30 times more.
Expansion Plans
The founders are not limiting the platform’s capability to dentistry only. They plan to expand its vision to other specialties like orthopedics, dermatology, and cardiology.
Integrated Practice Management Software
The dentist duo is developing EpikDoc, an integrated practice management software (PMS) designed to streamline clinic operations, connect patients to doctors, and maintain electronic health records (EHR) of patients.
The story of a dentist couple creating India’s first AI health-tech platform highlights an important truth: real change often begins with receiving and acting upon genuine, sometimes unsettling, feedback. Their innovation was driven by the pain points of patients, pushing them to address gaps and create a solution that was not only effective but also affordable.
The Medical Bulletin
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